Branching Out

So, I have recently become certified as an online Crisis Intervention Counsellor. This may sound like a grand departure from what I am doing in my regular day-to-day, it really isn't. What better way to learn how to engage your clients than to be able to suss out in a calm and non intrusive way, what they really want. I have found the training to be quite valuable in my other volunteer roles as president of our local Medieval club branch and also in my work with TIFF as a voting squad volunteer. Using my new skills will be able to help me be less impatient with people one-to-one, and has also helped me to listen better to my family when they have something to say to me. I no longer formulate answers whilst they are telling me what they want me to know. I listen and respond after they have spoken and after I have considered what they have said and make a logical and informed response to their words. I am very excited about this and I look forward to really doing some good work.